Privacy Policy
Last updated: October, 2025
Informed Decisions Group, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how you can contact us with questions or requests.
1. Company Information
Informed Decisions Group, Inc.
2701 Fairview Dr, Avon, Ohio 44011
Contact: Susan Johnston
Phone: (440) 454-0399
Email: [email protected]
2. Information We Collect
We collect limited personal information that you voluntarily provide through our website or other business interactions, including:
- Name
- Email address
- Phone number
We may also collect information through other channels such as:
- Participant information for in-person research activities (e.g., focus groups, interviews, or eye-tracking studies).
- Contact information gathered through trade shows, professional networking, or client relationships.
Our website may automatically collect certain non-identifying information (such as general site analytics or browser type) through tools built into our hosting or content management system.
3. How We Use Information
We use collected information for the following purposes:
- To respond to inquiries or requests submitted through our website or by email.
- To schedule and communicate with research participants.
- To send occasional business updates, newsletters, or promotional messages via email.
- To improve our website and services.
4. Sharing of Information
We do not sell or rent personal information.
We may share limited data with trusted third-party service providers only as needed to support our operations, such as:
- Constant Contact (for email communications).
- Cloud backup services (Carbonite) for data security.
These providers are only given the information necessary to perform their specific services and are expected to protect that information.
5. Cookies and Tracking
Our website may use cookies or similar technologies to improve user experience and website performance.
We do not currently use tracking tools for advertising or remarketing, though this may change in the future. If we begin using these tools, this policy will be updated accordingly.
6. Marketing Emails
We may contact clients and contacts by email using Constant Contact or direct communication.
Most individuals on our list have given prior consent to be contacted.
You may opt out of receiving emails at any time by replying to the email or contacting us directly at [email protected].
7. Your Rights
If you would like to access, correct, or request deletion of your personal information, please contact us at [email protected].
While we do not currently offer automated tools for data management, we will respond to all reasonable requests manually.
8. Data Security
We take reasonable measures to protect personal information, including:
- Secure storage on local computers.
- Cloud backup via Carbonite, which provides encrypted and secure data storage.
- Limited access to information within our organization.
9. Children’s Privacy
Our website and services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from children.
10. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Susan Johnston
Email: [email protected]